SUPREME COURT OF INDIA
National Insurance Company Limited
Vs.
Dilbagh Rai Sharma
C.A.No.1201 of 2004
(Ashok Bhan and H. K. Sema JJ.)
20.02.2004
JUDGMENT
1. Leave granted.
2. The respondent-claimant filed a complaint before the District Consumer
Disputes Redressal Forum, Union Territory, Chandigarh (hereinafter referred to
as 'the District Forum') under the Consumer Protection Act, 1986. The
District Forum allowed the complaint and directed the appellants to pay Rs. 1,
97, 812/- with interest at the rate of 10% per annum. The appellants moved an
application before the District Forum for recalling its order dated 3rd
December 2001, which was dismissed on 22nd August, 2002. The appellant
thereafter filed an appeal before the Consumer Disputes Redressal Commission,
Union Territory, Chandigarh (hereinafter referred to as 'the State Commission')
along with an application to condone the delay of 102 days. The State
Commission declined to condone the delay and dismissed the appeal as not
maintainable being barred by time. Aggrieved by the order of the State
Commission, the appellants filed a revision before the National Consumer
Disputes Redressal Commission, New Delhi (hereinafter referred to as 'the
National Commission'), which was dismissed holding that the order passed by the
State Commission did not require any interference. Aggrieved by the orders of
the State Commission and the National Commission, the appellants have filed the
present appeal.
3. This Court had issued a limited notice to the respondents on the question as
to why the order under challenge be not set aside and the case be remitted back
to the Consumer Disputes Redressal Commission, Union Territory, Chandigarh, for
decision on merits after condoning the delay.
4. Learned counsel for the parties have been heard. In our view, the appellants
had made out a case for condonation of delay and the State Commission erred in
declining to condone the delay and hear the appeal on merits. Consequently, the
application filed by the appellants, for condoning the delay before the State
Commission, is allowed. The orders of the State Commission and the National
Commission are set aside. The case is remitted back to the Consumer Disputes
Redressal Commission, Union Territory, Chandigarh, for disposal of the appeal
on merits.
5. The appeal is, accordingly, allowed. No costs.